Carrier hub

AT&T preinstalled apps

Phones sold through AT&T come with AT&T's apps for account management, visual voicemail, call protection, device help and setup. A few support features of your plan; others are optional. This hub lists the AT&T packages documented here with a verdict on each.

packages documented: 14
safe to disable: 11
advanced, with a caveat: 3
to keep or never remove: 0

Every AT&T package

Sorted with the safest to disable first. Click a column to sort it, or filter by name. Covers AT&T packages.

14 packages

AT&T packages with their verdicts

com.att.myWireless	AT&T	Carrier apps	Safe to disable	Vendor documentation	25 October 2026
com.att.mobilesecurity	AT&T ActiveArmor	Security	Safe to disable	Vendor documentation	25 October 2026
com.att.personalcloud	AT&T Cloud	Cloud and sync	Safe to disable	Vendor documentation	25 October 2026
com.asurion.android.mobilerecovery.att	AT&T Protect Plus	Carrier apps	Safe to disable	Community evidence	25 October 2026
com.att.android.attsmartwifi	AT&T Smart Wi-Fi	Connectivity	Safe to disable	Community evidence	25 October 2026
com.att.callprotect	Call Protect	Security	Safe to disable	Community evidence	25 October 2026
com.aetherpal.attdh.se	com.aetherpal.attdh.se	Carrier apps	Safe to disable	Community evidence	25 October 2026
com.att.dh	Device Help	Carrier apps	Safe to disable	Vendor documentation	25 October 2026
com.att.iqi	Mobile Network Diagnostics	Carrier apps	Safe to disable	Community evidence	25 October 2026
com.att.mobiletransfer	Mobile Transfer	Setup and migration	Safe to disable	Community evidence	25 October 2026
com.synchronoss.dcs.att.r2g	Ready2Go	Setup and migration	Safe to disable	Community evidence	25 October 2026
com.att.deviceunlock	Device Unlock	Carrier apps	Advanced	Vendor documentation	25 October 2026
com.att.mobile.android.vvm	Visual Voicemail	Telephony	Advanced	Vendor documentation	25 October 2026
com.samsung.attvvm	Visual Voicemail	Telephony	Advanced	Community evidence	25 October 2026

Debloat checklist

The short version: the packages below are safe to disable for most people. Build a full checklist with a profile, a script and a printable list in the checklist builder.

Safe to disable: com.att.myWireless AT&T
Safe to disable: com.att.mobilesecurity AT&T ActiveArmor
Safe to disable: com.att.personalcloud AT&T Cloud
Safe to disable: com.asurion.android.mobilerecovery.att AT&T Protect Plus
Safe to disable: com.att.android.attsmartwifi AT&T Smart Wi-Fi
Safe to disable: com.att.callprotect Call Protect
Safe to disable: com.aetherpal.attdh.se com.aetherpal.attdh.se
Safe to disable: com.att.dh Device Help
Safe to disable: com.att.iqi Mobile Network Diagnostics
Safe to disable: com.att.mobiletransfer Mobile Transfer
Safe to disable: com.synchronoss.dcs.att.r2g Ready2Go

Plus 3 advanced packages in the table above, each with its caveat on its page.

Open the checklist builder

How to disable an app on a AT&T phone

Settings > Apps > (app) > Disable or Uninstall; the exact wording follows the phone's maker

ADB notes

AT&T installs its apps as system apps on the phones it sells, so some can only be turned off with ADB, and a carrier settings update can bring one back. Unlocked phones bought from the maker carry fewer of them.

New to ADB? Set it up in about ten minutes.