Mobile Network Diagnostics

AT&T's background network diagnostics agent, which reports how the phone performs on AT&T's network. It is safe to disable: you lose nothing most people will miss.

What it does

Mobile Network Diagnostics is a background agent AT&T installs on the phones it sells. It gathers measurements of how the phone performs on AT&T's network and reports them to AT&T to help find coverage and service problems. In 2015 AT&T acquired the rights to the network diagnostics software made by Carrier IQ, and the package name points to that origin. It has no screen of its own.

Also shown as IQI.

If you disable it

Nothing you will notice. AT&T receives fewer diagnostic reports from your phone.

How to disable it

On most phones Settings greys out Disable for this package, so ADB is the way to turn it off. The commands below work without root and can be undone.

adb shell pm disable-user --user 0 com.att.iqi

adb shell pm enable com.att.iqi

The stronger option removes it for your user only; the original copy stays on the phone and a factory reset brings it back. Prefer disabling: it is easier to undo.

adb shell pm uninstall -k --user 0 com.att.iqi

adb shell cmd package install-existing com.att.iqi

New to ADB? Set it up in about ten minutes.

Data and battery

Collects network and device performance measurements and sends them to AT&T; AT&T has not published a list of the fields for this package.

Where it appears

• Made by AT&T.
• Android versions: 15 to 16.
• Seen on: Motorola moto g (2025), Samsung Galaxy S24 FE (SM-S721U), Samsung Galaxy S26 Ultra (SM-S948U).