Software update
The firmware-over-the-air client that downloads and installs One UI and security updates on Galaxy phones.
Samsung package
Samsung's system update agent that checks for, downloads and installs One UI and security updates. Keep it: Software update is needed for the phone, its updates or its security.
This is the agent behind Settings > Software update on Galaxy phones. It checks Samsung's servers for new One UI versions and monthly security patches, downloads them, and schedules installation, working together with the com.wssyncmldm update client. It runs on a schedule in the background and when you tap Download and install.
The phone stops finding and installing system and security updates.
On most phones Settings greys out Disable for this package, so ADB is the way to turn it off. The commands below work without root and can be undone.
Disable it (reversible)
adb shell pm disable-user --user 0 com.sec.android.soagentTurn it back on
adb shell pm enable com.sec.android.soagentThe stronger option removes it for your user only; the original copy stays on the phone and a factory reset brings it back. Prefer disabling: it is easier to undo.
Uninstall for the main user
adb shell pm uninstall -k --user 0 com.sec.android.soagentRestore after an uninstall
adb shell cmd package install-existing com.sec.android.soagentNew to ADB? Set it up in about ten minutes.
Sends the phone's model, region and firmware version to Samsung to find the right update.
com.sec.android.soagent is Software update. Samsung's system update agent that checks for, downloads and installs One UI and security updates.
Keep it: Software update is needed for the phone, its updates or its security. On most phones it takes ADB.
The phone stops finding and installing system and security updates.
Each source answered when this page was checked on 25 October 2026.
Confidence: Vendor documentation. Backed by the maker's own documentation, the Android source or the Play listing. How we decide a verdict.
Cite this page: https://mysystemapp.com/packages/com.sec.android.soagent/ (verified 25 October 2026). Something wrong or out of date? Request a correction.