Device Help
Motorola's Device Help app for health checks, hardware tests, how-to guides, warranty status and support chat.
Motorola package
A Motorola support component behind device health checks and Moto Care warranty services in Device Help. It is safe to disable: you lose nothing most people will miss.
Device Care is a background Motorola support component, descended from the old Moto Care app, that ships beside Device Help. Device Help's listing describes health checks, hardware tests and Moto Care warranty and protection plans, and community lists tie this package to those support features. It has no icon of its own and runs when support tools need it.
Also shown as Moto Care.
Some health checks and warranty features in Device Help may stop working. Nothing else on the phone depends on it.
On most phones Settings greys out Disable for this package, so ADB is the way to turn it off. The commands below work without root and can be undone.
Disable it (reversible)
adb shell pm disable-user --user 0 com.motorola.motocareTurn it back on
adb shell pm enable com.motorola.motocareThe stronger option removes it for your user only; the original copy stays on the phone and a factory reset brings it back. Prefer disabling: it is easier to undo.
Uninstall for the main user
adb shell pm uninstall -k --user 0 com.motorola.motocareRestore after an uninstall
adb shell cmd package install-existing com.motorola.motocareNew to ADB? Set it up in about ten minutes.
Reads device status for health checks and warranty lookups; the Motorola privacy policy covers support data.
com.motorola.motocare is Device Care. A Motorola support component behind device health checks and Moto Care warranty services in Device Help.
It is safe to disable: you lose nothing most people will miss. On most phones it takes ADB.
Some health checks and warranty features in Device Help may stop working. Nothing else on the phone depends on it.
Each source answered when this page was checked on 25 October 2026.
Confidence: Community evidence. Backed by community debloat lists and forum reports, not by the maker. How we decide a verdict.
Cite this page: https://mysystemapp.com/packages/com.motorola.motocare/ (verified 25 October 2026). Something wrong or out of date? Request a correction.