My Pixel
Safe to disable
Google's companion app for Pixel owners with feature tips, device support tools and the Google Store.
Google package
Pixel Troubleshooting
Safe to disable: com.google.android.apps.pixel.support Safe to disable Community evidence
Pixel's built-in troubleshooting helper behind guided fixes in Settings under Device health & support. It is safe to disable: you lose nothing most people will miss.
What it does
Pixel Troubleshooting is a Pixel system app that runs guided fixes and diagnostics for common problems such as battery drain, charging or connection issues. Google surfaces these tools inside Settings under Device health & support on Pixel 6 and later rather than as a separate app. It runs only when you start a check or open the support pages.
If you disable it
Guided troubleshooting and some diagnostics in Device health & support stop working; the rest of Settings is unaffected.
How to disable it
On most phones Settings greys out Disable for this package, so ADB is the way to turn it off. The commands below work without root and can be undone.
Disable it (reversible)
adb shell pm disable-user --user 0 com.google.android.apps.pixel.supportTurn it back on
adb shell pm enable com.google.android.apps.pixel.supportThe stronger option removes it for your user only; the original copy stays on the phone and a factory reset brings it back. Prefer disabling: it is easier to undo.
Uninstall for the main user
adb shell pm uninstall -k --user 0 com.google.android.apps.pixel.supportRestore after an uninstall
adb shell cmd package install-existing com.google.android.apps.pixel.supportNew to ADB? Set it up in about ten minutes.
Data and battery
Reads device health data such as battery and charging status to suggest fixes, and shares details only when you contact support.
Where it appears
- Made by Google LLC.
Questions people ask
What is com.google.android.apps.pixel.support?
com.google.android.apps.pixel.support is Pixel Troubleshooting. Pixel's built-in troubleshooting helper behind guided fixes in Settings under Device health & support.
Can I disable Pixel Troubleshooting?
It is safe to disable: you lose nothing most people will miss. On most phones it takes ADB.
What happens if I disable Pixel Troubleshooting?
Guided troubleshooting and some diagnostics in Device health & support stop working; the rest of Settings is unaffected.
Sources
- Universal Android Debloater list entryCommunity list
- Pixel Phone Help: Get help for issues on your Pixel phoneVendor documentation
Each source answered when this page was checked on 25 October 2026.
Confidence: Community evidence. Backed by community debloat lists and forum reports, not by the maker. How we decide a verdict.
Cite this page: https://mysystemapp.com/packages/com.google.android.apps.pixel.support/ (verified 25 October 2026). Something wrong or out of date? Request a correction.