What is Motorola Notifications?

What is Motorola Notifications?

Motorola Notifications is a Motorola app that sends occasional tips, product news, software update notices and survey invitations to people who opt in. Motorola's Play listing describes it as a way to receive product-related information, including tips and tricks, news about new Motorola products and services and invitations to share feedback, and says the service only starts sending once you agree.

According to that listing, most Motorola phones receive the app as an update, but the notification service itself is switched on only for certain products and countries. When it becomes active in your country, a "Motorola Notifications" app can appear in your app tray. You can opt in during phone setup, from inside the app, or by accepting an invitation sent as a notification.

The package name is com.motorola.ccc.notification. It is not the part of the phone that shows notifications in general; Android's notification system and System UI do that for every app.

Can I disable it?

Yes, it is safe to disable Motorola Notifications; nothing else on the phone depends on it. On most Motorola phones Settings > Apps > Motorola Notifications offers a Disable button. Where it does not, ADB works:

adb shell pm disable-user --user 0 com.motorola.ccc.notification

You do not even need to disable it to stop the messages. Motorola's privacy statement says you can opt out of these push notifications at any time, using the unsubscribe button in the app or the unsubscribe option shown when you open one of the notifications. Long-pressing one of its notifications and turning off that category also works, as it does for any app.

What you lose by disabling it: Motorola's tips, product announcements and survey invitations. Calls, messages, Moto features such as gestures and Moto Display, and system updates are not affected.

Which option to pick depends on what bothers you. If it is only the messages, opting out is enough and keeps the app ready in case you want tips later. If it is the app's icon in your app tray, disabling removes it. If you manage several Motorola phones for a family or a small business, disabling it on each phone is the simplest way to make sure no one is prompted to opt in.

Does it drain battery or data?

No, it uses very little battery or data, because the service only sends occasional messages and only to people who opted in. You may see it in battery or data lists with a tiny share, mostly from its own updates arriving through the Play Store.

If it shows more than that, opting out or disabling it removes any doubt; nothing else depends on it.

Why did it just update?

It updated because Motorola distributes Motorola Notifications through the Google Play Store, separately from system updates; the Play listing says most Motorola phones get it that way. Updates change the content it can show, the regions and models where the service is active, and the opt-in screens.

That is also why some people first notice the app after an update: the new version may add an app tray icon once the service launches in their country.

A disabled copy does not receive these updates. If you turn it back on later, the Play Store brings it up to date the next time it checks for updates.

Which packages are behind it?

One package:

• com.motorola.ccc.notification is Motorola Notifications.

It is separate from Motorola Software Update (com.motorola.ccc.ota), which handles system updates. Disabling Motorola Notifications does not touch that package, so update checks and downloads keep working.

If something goes wrong

If the app keeps sending notifications after you opted out, open it and check the opt-in setting again, then long-press its next notification and turn the category off. If the messages still arrive, disabling the app stops them for good.

If you see "Motorola Notifications has stopped", update it from the Play Store, then clear its cache from Settings > Apps > Motorola Notifications > Storage and restart the phone.

If you disabled it and later want the tips or surveys back, enable it again from Settings > Apps, or with ADB:

adb shell pm enable com.motorola.ccc.notification
adb shell cmd package install-existing com.motorola.ccc.notification

After turning it back on, open the app and check that the opt-in setting is the way you want it.